Our policies

Our quality policy

Our quality policy covers all activities that impact the service we offer to our customers and is fully embedded into our overall business management systems.

Commitment to excellence

Since 1991, Automech Group has been dedicated to delivering error-free products that meet or exceed industry standards and customer expectations.

We maintain this commitment by adhering to globally recognised standards such as ISO certifications and industry-specific benchmarks. Regular performance evaluations, third-party audits, and client feedback are essential tools we use to maintain and raise our quality levels.

Focus on quality

We continually invest in advanced technology to ensure our products are thoroughly monitored for quality before leaving our facilities.

This includes precision measurement tools, real-time monitoring systems, and automated inspection processes, all aimed at minimising human error and enhancing product reliability.

Customer-centered approach

Our policy is to provide goods and services that meet agreed-upon requirements in terms of both specifications and pricing.

Continuous improvement

Directors, management, and staff are committed to quality control, working closely with suppliers and subcontractors to ensure customer satisfaction through rigorous quality procedures.

We believe that quality is a shared responsibility and encourage a culture where every employee actively contributes to achieving operational excellence.

We communicate with, and listen to, our customers.

We are proactive in anticipating customers’ needs and
expectations.

We safeguard our customers and ourselves by maintaining statutory and regulatory compliance.

We provide marketing, technical and support information that is readily accessible and easy to understand.

We continually strive to improve our operating processes, products and services for the benefit of our customers.