OUR QUALITY POLICY COVERS ALL ACTIVITIES THAT IMPACT THE SERVICE WE OFFER TO OUR CUSTOMERS AND IS FULLY EMBEDDED INTO OUR OVERALL BUSINESS MANAGEMENT SYSTEMS.
Since our founding in 1991, the management of the Automech Group has been committed to providing an error-free product to the industries we serve. We continue to meet or exceed the contract specifications and our customer’s expectations on each project.
Automech Group has developed its expertise since its establishment and its aim is to achieve a high standard in everything we do. We invest in the latest technology and machinery so that we can monitor the quality of the products before they are dispatched from our factories.
It is the policy of the Automech Group to provide the customer with goods and services to the agreed requirement in accordance with the details and price.
The Directors, Management and Staff are responsible for Quality Control through the Quality Management System seeking improvement by constant review, with suppliers and sub-contractors being encouraged to co-operate. The Company is committed to achieving customer satisfaction by the use of quality procedures which will be operated to meet or exceed the requirements of the relevant quality standards.
Our quality policy covers all activities that impact the service we offer to our customers and is fully embedded into our overall business management systems. It ensures that we uphold the following principles:
- We communicate with, and listen to, our customers.
- We are proactive in anticipating customers’ needs and
- We safeguard our customers and ourselves by maintaining
statutory and regulatory compliance.
- We provide marketing, technical and support information
that is readily accessible and easy to understand.
- We continually strive to improve our operating processes,
products and services for the benefit of our customers.